How long does shipping take?
Orders are processed in 1–3 business days and usually arrive within 7–15 business days. Some items ship from US warehouses and arrive faster. Shipping to the US is always free.
Will I get a tracking number?
Yes. We email your tracking number as soon as your order ships.
What if I'm not happy with my order?
You're covered by our 30-day happiness guarantee. Email us within 30 days of delivery and we'll send a replacement or a refund.
What if my item arrives damaged?
Send us a photo within 30 days of delivery and we'll replace it or refund you. No need to send it back.
Are your products safe for my pet?
We choose products made with pet-safe materials. Always supervise your pet with new toys and accessories, and check with your vet if your pet has special needs.
How can I contact you?
Email us at hello@thecomfycove.shop. We reply within 24 hours on business days.